Install the official Thailand Tourist Police app before departure and save 1155 for tourist assistance.
Also keep 191 for police emergencies, 1669 for medical emergencies and 199 for fire or rescue, because the app does not replace the fastest emergency service.
Install from an official listing
Follow the Tourist Police or Tourism Authority page to the store rather than an advertisement or forwarded link. Check publisher, permissions and update date before signing in. (Thailand Tourist Police)
Store 1155, 191, 1669 and 199 in the phone and a shared trip note. A locked or data-less phone can make app-only planning fail. Travellers should also keep the accommodation phone number and insurer assistance line.
Emergency responders need a usable location: venue name, address, nearest landmark, road direction or live coordinates. Screenshot the hotel address in Thai and English and keep the booking reference accessible offline.
| Situation | What changes |
|---|---|
| Lost, need translation or tourist assistance | Use the app or 1155 |
| Immediate police danger | Call 191 |
| Medical emergency | Call 1669 |
| Fire or rescue emergency | Call 199 |
Use the app for supported help
The official material describes reporting, questions, multilingual chat and tourist information. Do not assume every commercial dispute or refund request is a police emergency. Preserve contracts and payment evidence. (Tourism Authority of Thailand app guide)
If safety, injury or crime is immediate, call the relevant number instead of typing a long report. Ask a nearby hotel, station or shop employee to help identify the location if language or data fails.
For theft or scams, secure bank cards and online accounts, then save receipts, messages, vehicle plates and a timeline. A police report may also be needed for insurance, so request the reference and document requirements.
Example: A group of four stores the four emergency numbers, hotel address and insurer line in one offline note, then gives each traveller access. The setup takes about 10 minutes and removes the dependency on one person’s phone or memory.
Share the plan with the group
Everyone should know the accommodation, meeting point and who holds copies of passports and insurance details. Keep copies secure and separate from the originals; never post them in an open group link.
